Product playbook · 3 min read

Keep Stakeholders Informed About Requests and Progress

Problem

The team is overwhelmed by a constant influx of requests from internal stakeholders, who frequently add feedback from various channels. It’s unclear which tasks should be prioritized, and stakeholders are often left in the dark about the status of their requests. This lack of transparency leads to confusion and frustration among both the team and stakeholders, who are unsure if their concerns are being addressed.

Solution

Collaborative team prioritization helps to understand the priorities of product backlog.

Implementing a Voting Board can streamline the prioritization process, allowing stakeholders to see the status of their requests.

Detailed Release Notes allows you to share your plans with stakeholders, keeping them informed about what’s in the works.

Workflow overview

Collect feedback from different sources

Capture, centralize, and organize feedback all in one place. Ensure no information gets lost by collating feedback from email, chat, support, and other channels in one organized inbox.

Use Ducalis to gather all your ideas, bugs, and feedback from various sources:

Prevent duplicate feedback - let users add votes and comments to existing posts, merge similar requests, reject.
Push them into development planning tools, keeping all systems in sync.

Collaborative team prioritization

Collect different opinions on the impacts and efforts of each task in your backlog. Apply any prioritization frameworks or build your own.

Choose prioritization framework from our template library. Add your custom criteria. Set up own evaluation scale.
Collect different opinions from your teammates.
Ask Questions to your teammate about tasks, criteria, goals.

Sync prioritization results back to your task tracker

Automatically update priority score, priority rank, number of customer’s upvotes, or criteria like job size, business value, or story points.

Back-sync to task tracker to automatically sync your prioritization results back to your task tracker where you manage and work on tasks.

Works with Jira Cloud, Jira Server, Asana, ClickUp, Trello, YouTrack.

Push tasks from Ducalis to your task tracker. Create tasks in Ducalis, and prioritize it with your teammates. Then push your task tracker with just a click.

Works with Jira Cloud, Jira Server, Linear, Asana, ClickUp, Trello, YouTrack.

Automate your workflow

View the original animation

Sync ideas progress with your external tasks to keep customers update. Send Release Notes of new shipped features, work in progress and top requests.

Auto Statuses Update Rules. During development, issue status updates are synced with voting board status updates, and all your customers are in the loop about their requests and feedback.
Automatic email updates. When you update an idea, your users will automatically be notified via email.
Get instant feedback. Allow users to respond by clicking on emoji or send a comment directly.

Create release notes to deliver product updates

Send Release Notes of new shipped features, work in progress and top requests.

Customize Release template once.
Schedule automatic Release Notes.
Write Announcements with AI.
Show your customers a Changelog with all product updates, complete with personalized filters and a search function.

Results

✅ Reduce manual work with a fully automated idea progress updates and customer notifications.

✅ The whole process cuts the time spent collecting feedback, discussing it and informing stakeholders.

✅ Prioritization ensures that all key stakeholders are aligned on the most important tasks, reducing conflicts and promoting a unified direction for the product’s development.

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