Collect feature requests from: Email · Discord · Slack · Telegram · Mattermost

Collect and organize
feature requests.

Bring scattered requests into one board. Merge duplicates, add labels, and keep the customer context your team needs before deciding what to build.

Start collecting requests

Sample requests capture → organize

Every request, one shared board.

feedback.acme.co

New idea

Title

Describe your idea

Collect feature requests where customers already are

Give customers a branded request board or in-product widget. Capture requests from Slack, Discord, email and your other connected channels, then keep related ideas together.

Collect requests through an in-product feedback widget → · Capture requests from Slack · Capture requests from Discord

// branding & language

Look and speak like your product

Aligned with Branding — customize your voting board's appearance to match your brand: logo, colors, and domain, so it feels like part of the product.

Multilingual Support — UI and notifications are available in multiple languages: Spanish, Turkish, German, Portuguese, and more.

feedback.acme.co

A

Acme Feedback Board

feedback.acme.co

✓ Spanish ✓ Turkish ✓ German ✓ Portuguese

24

Dark mode for the mobile app

Reduce eye strain and match system theme on iOS/Android.

9

Bulk export ideas to CSV

Download the full backlog for offline reporting.

// clean by default

Merge duplicate requests without losing context

Organize Easily — merge duplicate ideas, and move requests across boards without losing votes or context.

Similarity Suggestion — AI-powered duplicate detection surfaces matching ideas while a customer is still typing theirs.

/ai suggestions

Suggest your idea ✕

How important is this for you?

Filter ideas

Suggested ideas ✕

5 💬 2

Filter by unvoted ideas

The voting board already has a filter for "My ideas" and "My ratings". But there is not enough filter for unvoted (unrated) ideas, it is necessary to visually review ideas and…

ReportingVoting

11

Filter customer's request by organization

Show the list of requests by specific customer (organization or user).

// tune the ask

Collect the details behind each feature request

Customizable Voting Scale — adjust the voting point system to match how loudly (or quietly) you want customers to express priority.

Ask More Details — pre-set templates prompt customers for the context you need, right when they submit a request.

/vote/scale

2

/idea/template

Your suggestion:

Add ChatGPT integration

Please provide additional context:

What would you like to be able to do?

How would that help you?

// unmistakably yours

Make it unmistakably yours

Friendly Domains — serve your voting board on a custom domain with SSL/TLS, so it never feels like a third-party tool.

Custom Statuses — rename and reorganize idea workflow statuses to match the language your team already uses.

/domains

🔒 https://feedback.ducalis.io/ducalis-roadmap/ 🔒 https://voting.company.com

from:Company <your@comany.com>

mailed-by:m.company.com

subject:Company Release Notes #15

/ideas statuses

Research17

19

Custom evaluation formula

Sometimes users may already have best practices, frameworks, …

Evaluation

7

SSO support

Ducalis doesn't have SSO, which can be important for corporate clients. Th…

Security

Planned 26

16

Create an idea by sending email to an inbox

Add a special e-mail address for the voting board….

Voting

16

Voting Board Embedded Frame

Open Voting Boards in a …

Progress3

1

Notifications for auto generated Release Notes

It's useful to know if ther…

// fast, everywhere

Find and filter requests as the board grows

Fast Labels — real-time search and filtering keeps big boards navigable as requests pile up.

Mobile Ready — a responsive design means customers can submit and vote on ideas from any device.

/board

ducalis 🚀 Ducalis Public Roadmap

🔍

Planned9

9

Board folders

To help a user to stay as organized as possible, and get access to the …

Integrations

In Progress8

8

Custom Fields for Voters

What would you like to be able to do? Add custom context …

VotingEvaluation

Done1

1

Translate ducalis to multiple languages

Our clients are not English-literate people, having multiple …

VotingIntegrations

/mobile

9:41 📶 📡 🔋

🚀 Ducalis Public Roadmap

Postponed9

31

Sync comments from task tracker

Sync

9

Hashtag in tasks

Task Tracking

Under Review

13

Comments on public ideas

Questions

6

Unique appearance of voting board

Voting

Choose who can submit and see requests

Use public boards for your community or private boards for selected customers. Set access rules for each request collection workflow.

// visibility

Control who sees the board

Public or Private Boards — control visibility per board: searchable and open, or restricted to people you invite.

Search Engine Friendly — turn on SEO optimization mode so your public roadmap gets indexed and found.

/settings/seo

Visible to search engines

Open for Indexation
Sitemap
Meta Data
Pagespeed High Score

// gated access

Keep private request boards for the right customers

VIP / Invite-Only Access — restrict a board by domain or email so only qualified customers can vote.

No Sign-Up Required (SSO) — pre-authorize your existing users via SDK integration, no separate account to create.

Access Rules: Sign In required to view the board, upvote, comment, or make idea suggestions. 4953 users from Voters List can sign in, and everybody with email domains @tendee.io

Only users from Voters List · Can view the board

Manage how voters can access current voting board to signup, vote, create ideas, comment and track updates.

Voters must sign in to view board

Only users from Voters List have access to that voting board

Users with specific domains tendee.io ✕

dclsPxl("initWidget", {
  appId: "2314",
  boardId: "88",
  user: {
    email: "sara@amazon.com",
    name: "Sara Khan",
    company: "Amazon",
    avatar: "https://your-company.com/sara.png",
    userID: "192_23",
    hash: "#28dhuY#5@&*UDH((S",
  },
});

Organize requests with labels and customer context

Keep who asked, their company and the context they shared attached to the request. Use that information alongside labels to find the right set of ideas.

// who's asking

Know who's behind every request

Enrich Voter Data — add custom properties to voters — MRR, company, signup date, activity — and see them on every request.

/voters

SK

Sara Khan

sara@acme.co · Acme Corp

Company Acme Corp

MRR $2.4K

Signup Nov 2, 2024

Last Activity Jul 22, 2026

Also voted for

// silent customers count

Record requests on behalf of customers

Vote on Behalf of Others — subscribe customers to updates from support conversations, even if they never visit the board themselves.

/idea management

Vote on Behalf of a User

The user will get an email that you voted on their behalf

// slice it your way

Filter requests by labels and customer segments

Request filters — find related ideas by label, customer segment and board fields.

Create customer segments from the voter properties you supply. Combine them with request labels and board filters to review a focused set of ideas.

/requests/filter

Filter by

MRR

Idea age

Complexity

18 requests match

Keep organized requests linked to product work

Link a reviewed request to a new or existing backlog issue, so its source and supporters stay connected when your team starts work.

Refine requests into clear backlog work → · Prioritize the requests you have organized → · See the full feedback-to-release workflow →

// stay in sync

Link feature requests to backlog issues

Link Requests with Backlog — connect customer feedback directly to issues in your task tracker.

Automate Status Updates — keep voting board statuses in sync with your task tracker automatically.

/idea management

🔍 f✕

CWM-2247: The request to load the admin panel with met…

CWM-2186: Speed up Dashboard loading (folders)

CWM-2124: If saveContactData was never called on chec…

CWM-1554: Pictures for events set through the artist's ad…

Status Automation

Enabled

When a linked task's status changes in your tracker, the idea's status updates automatically.

Jira In Progress → Idea In Progress

Jira In Review → Idea In Progress

Jira Done → Idea Done

Jira Won't Do → Idea Declined

Jira → Idea

// ai assistant

Turn rough requests into clear public ideas

You can also discuss the request in Ducalis’s built-in AI chat, or work with your own assistant through cloud MCP. Review suggested wording and source context before using it.

AI-assisted request writing — with just one click, AI can write a public summary of your backlog issue description using your chosen template and language.

/idea/177

Customer Feedback Buttons

pls add reaction buttons after we ship stuff, want to see if customers like it

// no context switching

See requests right where you work

Requests Visibility — know exactly who is demanding, why, and what they expect from your team.

Jira · PROJ-884

Add CSV export to reports

Who V10 B5 J4 S3

Priority Data # 20 74.5 82 100%

Expects CSV export

// one click away

One click to your tracker

Push to Task Tracker — push customer requests to Ducalis' backlog for future prioritization or directly to your task tracker.

/idea management

TT1

Monday.com Integration

What would you like to be able to do?

Two-way sync with Monday.com, like other trackers.

Keep requesters informed as ideas progress

An organized request stays connected to the people who submitted, commented or voted. Keep them informed as its status changes.

// no manual replies

Notify everyone automatically

Individual Updates — requesters, commenters, and upvoters get notified automatically as their request moves.

/auto notifications

Bulk CSV export

In Progress

Requester 1 person notified

Commenters 3 people notified

Voters 142 notified

🔔 "Bulk CSV export" moved to In Progress

// stay posted

Keep stakeholders posted on autopilot

Auto-Digests — Engage Subscribers with your roadmap auto-updates: It shares what you've done and what you are working on.

/digests/weekly

Weekly Digest

Auto-send

Inbox 3 ideas

In Progress 5 ideas

Planned 8 ideas

📨 Sent every Monday, automatically

How teams use requests in Ducalis

From solo founders to enterprise product orgs.

// AppJobs

Prioritisation made easy

I always struggled to find the most suitable tool to prioritise backlog and ideas.

Some platforms were too complex. Others are way too expensive.

Then, I came across Ducalis, and from the start, I realised it was the right tool for my team, as it avoided said problems.

A super-straight integration and smooth usage helped onboard us and got the team into Ducalis.

Pablo A.

// Albato

A very helpful tool for getting ideas from your users

We got 200+ tickets from our new users in a few weeks, and it was pretty easy to manage them.

I could score and prioritize them straight away in Ducalis, and after, I could push it to my dev team ticketing system for the implementation stage.

Nik G.

// Playrix

Great service, great support!

Convenient service for prioritization. It makes our life much easier. It's quick, lightweight, responsive, and friendly. No extra work for sync anymore.

I would especially like to underline their support. I think it is the best support I've ever dealt with. Great job!

Dmitrii

Reviewed by product teams on G2 Read All Reviews →

Give every feature request a place and context

Create a request board, add your first idea, and organize it with labels and customer context.
No credit card required.

Start collecting requests Book A Demo From feedback to release →

┌─────────────────────┐
│  REQUESTS CAPTURED  │
│  DUPLICATES MERGED  │
│  CONTEXT KEPT.      │
└─────────────────────┘

Collect and organizefeature requests.

Collect feature requests where customers already are

Look and speak like your product

Merge duplicate requests without losing context

Collect the details behind each feature request

Make it unmistakably yours

Find and filter requests as the board grows

Choose who can submit and see requests

Control who sees the board

Keep private request boards for the right customers

Organize requests with labels and customer context

Know who's behind every request

Record requests on behalf of customers

Filter requests by labels and customer segments

Keep organized requests linked to product work

Link feature requests to backlog issues

Turn rough requests into clear public ideas

See requests right where you work

One click to your tracker

Keep requesters informed as ideas progress

Notify everyone automatically

Keep stakeholders posted on autopilot

How teams use requests in Ducalis

Prioritisation made easy

A very helpful tool for getting ideas from your users

Great service, great support!

Give every feature request a place and context

Learn how to collect and organize requests

Collect and organize
feature requests.