Product playbook · 3 min read
How to Automate Release Notes and Keep Users Updated
Problem
Without a regular-updated public roadmap and regular release notes, users and stakeholders are left in the dark about the direction of your product. This lack of visibility can lead to uncertainty, reduced trust, and potential disengagement.
Solution
Public Roadmap and detailed Release Notes allows you to share your plans with users, keeping them informed about what’s in the works.
By Automating Updates, you can ensure that customers are kept informed about the status of their feedback.
Workflow overview
Make the voting board an extension of your product
Create a public roadmap to show your users what you’re working on and what’s coming up next. Customize it to fit your needs and align with your company’s brand.
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Use company logo, colors, dark or light theme and UI language.
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Set your domain as board’s host and email notification.
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Make sure that board visibility is for all, including search engines.
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Embed board widget into the product.
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[Recommended] Integrate your auth system (SSO) to avoid user to login one more time to leave feedback.
Manage feedback ideas
Capture, centralize, and organize feedback all in one place and customize the roadmaps to suit your needs.
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Merge similar requests, reject, or deduplicate ideas.
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Create Idea Statuses. Moving an idea from one status to another is an easy way to show customers which stage it is at in your workflow.
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Tag ideas to find them easily on the Roadmap
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Push ideas into development planning tools, keeping all systems in sync.
Works for Asana, Jira Cloud, Jira Server, Trello, ClickUp, YouTrack, Linear, GitHub.
Automate your workflow
Sync ideas progress with your external tasks to keep customers update. Send Release Notes of new shipped features, work in progress and top requests.
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Auto Statuses Update Rules. During development, issue status updates are synced with voting board status updates, and all your customers are in the loop about their requests and feedback.
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Automatic email updates. When you update an idea, your users will automatically be notified via email.
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Get instant feedback. Allow users to respond by clicking on emoji or send a comment directly.
Send release notes to deliver product updates
Send Release Notes of new shipped features, work in progress and top requests.
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Customize Release template once.
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Schedule automatic Release Notes.
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Write Announcements with AI by spending less time on writing.
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Show your customers a Changelog with all product updates, complete with personalized filters and a search function.
Results
✅ Save manual work on updating your roadmap and sending release notes.
✅ Reach the customers who asked for a feature with an update they opted in to.
✅ Share plans with users and stakeholders.
✅ Provide a public roadmap with live information on features.
✅ Showcase all the exciting new features you’re working on.
✅ Increase your audience’s trust and transparency.
Helpful resources
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