Customer feedback
management,
powered by AI.

Collect requests, understand what matters, and turn feedback into clear requirements, a prioritized roadmap, and release updates—in Ducalis’s built-in AI chat or with your own assistant through cloud MCP.
AI assistant Feedback Prioritization Roadmap Changelog
Jira Linear GitHub Slack Asana ClickUp Trello Telegram Discord YouTrack Mattermost AI Assistant MCP Custom Skills BYOK
◆Public Roadmap
Planned
In Progress
Done

Keep everyone aligned — share what's being built next.
◆Gantt Chart
MarAprMay

Plan when features ship across sprints and quarters.
◆Fibonacci Sequence
123 5813

Score effort and impact together to rank what matters.
New feature available
Release Notes

Close the loop — announce what just shipped.

From feedback to release.

Collect customer requests, turn them into clear requirements, prioritize the backlog, and keep customers informed when you ship. Use Ducalis’s built-in AI chat or your own assistant through cloud MCP to work with this feedback, context and tools.

  1. Scattered signals from every channel.

    • Widget: “Please make it work offline”
    • Slack: “Dark theme please!”
    • Email: “SAML SSO for our company”
    • Telegram: “Can we export to CSV?”
    • Linear: ENG-142 Custom roles

  2. Built-in chat or your assistant through MCP.

    • Finds and merges duplicates
    • Scores with RICE, votes and ARR
    • Automates triage and tagging
    • Answers questions about feedback
    • Turns requests into clear requirements

  3. The work leaves Ducalis and reaches people.

    • Drafts and publishes release notes
    • Posts priorities and internal notes to Slack
    • Tidies the voting board
    • Sends a weekly digest of trends
    • Emails the users who asked

Start in Ducalis. Or use your own AI.

Choose where you talk to AI. Both entry paths let you work with Ducalis context and supported tools; review the proposed result before applying changes.

// inside Ducalis

Start with the built-in AI chat.

Open the AI Assistant beside your boards. Ask questions about feedback, draft requirements or configure a workflow, then review the result with your team. You can start here without connecting an external MCP client.

See the built-in AI Assistant →
// from your own assistant

Connect through cloud MCP.

Work with Ducalis from a compatible AI client such as Codex or Claude Code. Use it from your desktop, or your phone when the client supports remote MCP. Add the server URL from your API, MCP settings and authorize the connection in your browser through OAuth.

See MCP connection steps →
Feedback

Collect customer feedback in one place.

Collect requests from your product, Slack, Discord, and Telegram in one inbox. Each request keeps who asked, their plan, and whether it is public, internal or private. Use the built-in AI chat or a connected assistant to help configure the workflow; review the setup before applying it.

Feedback widgetSlack · Discord · TelegramPublic · internal · privateDesktop & mobile
Learn more →
Slack

A dark theme would be so good.

Slack bot
  • Capture a message with Create Idea
  • Choose a Ducalis voting board
  • Review the draft before publishing
Learn more →
Discord

SSO login for our team?

Discord bot
  • Choose Apps → Create Idea on a message
  • Select the organization and voting board
  • Review the draft before publishing
Learn more →
Telegram

Can we export boards to CSV?

Telegram bot
  • Chat with the Ducalis bot
  • Send text, images, and voice notes
  • Forward any message to Ducalis
  • Add it to a group and pick messages to capture
Learn more →
ducalis · Requests PublicDesktopInternalMobilePrivateDesktop

add Ducalis feedback to my app

Feedback widget added

Slack connected

Email forwarding on

Discord connected

Telegram connected

Live in 2 min · nothing to configure

  1. SSO login new 1
  2. Export to CSV new 2
  3. Dark mode 18
  4. Offline mode 10
Prioritization

Turn feedback into clear priorities.

Combine customer feedback with ideas and tasks from Ducalis and your trackers. Weigh votes and paying customers with RICE or your own criteria. Tasks sync in from Jira, Linear and more trackers.

RICE · WSJF · customTeam scoringTracker sync
Learn more →
  1. SSO request
    R250 I2 C80% E4
    100
  2. Fix export crash
    R400 I1 C80% E4
    80
  3. Custom roles
    R150 I2 C80% E4
    60
  4. API refactor
    R200 I1 C80% E4
    40
Roadmap

Keep customers connected to your roadmap.

Keep prioritized requests connected to your delivery plan. Share the roadmap publicly or with selected customers, so the people who asked can follow progress.

Public & private roadmapsAuto-triage
Learn more →
Agent triage

Edit boards offline

New idea → Roadmap · Planned, 3 similar attached

ENG-142from roadmap

Custom roles

Done

Done in Linear → Done on the roadmap. No double updates.

Public Roadmap PublicSelected customersTeam only
Roadmap25Bugs10Enterprise6

Planned

  1. ▲ 4 Offline editing Mobile +3 similar requests Shipped

In progress

  1. ▲ 19 Dark mode UI Shipped
  2. ▲ 31 SSO login Security Shipped

Done

  1. ▲ 12 Custom roles Permissions Shipped
  2. ▲ 42 CSV export Reporting Shipped
Changelog

Close the loop when you ship.

When work hits Done, Ducalis drafts the release note, publishes it to the changelog widget inside your product, and tells everyone who asked — by email, Slack, and Telegram.

AI release notesIn-app changelog widgetVoter updates
Learn more →
AcmeProjectsReports What’s new12
▲ 12 Custom roles Roadmap · Shipped

Release note · drafted by AI

Custom roles are here

Give each teammate exactly the access they need.

Create roles once, reuse them on every board.

PermissionsPublish

You asked for Custom roles — it’s live.

#product · Custom roles shipped

Custom roles is live. Thanks for voting!

12 voters · 340 subscribers notified

$0*

New accounts start with $3 of AI tokens on DeepSeek V4, enough to try the built-in AI chat right away (as of Sep 30, 2026, subject to change). BYOK configures a supported provider key for Ducalis-native AI. An external AI client uses its own model access and connects through cloud MCP with OAuth; BYOK remains a separate organization setting.

 to start managing customer feedback.

Collect feedback, prioritize requests and share product updates on the free plan. No credit card, unlimited admins.

  • Unlimited admins, boards, issues and ideas
  • Voting boards for up to 500 voters, plus roadmaps and changelog
  • Built-in AI chat, plus cloud MCP for your own assistant
  • Tasks sync in from Jira, Linear and 5 more trackers
Start free ↵ See full pricing →

* New accounts start with $3 of AI tokens on DeepSeek V4 (as of Sep 30, 2026, subject to change). Continue native AI with organization BYOK. An external client uses its own model access and OAuth cloud MCP; these settings are independent.

Receiptducalis · free plan

  • Admins ∞

    Invite as many admins as you need. Members and viewers are on Business.

         $0.00
  • Priority boards ∞

    Create as many priority boards as you need.

         $0.00
  • Issues ∞

    No cap on issues across your boards.

         $0.00
  • Voting boards ∞

    Create as many public or internal voting boards as you need.

         $0.00
  • Ideas & votes ∞

    No cap on ideas, votes or comments.

         $0.00
  • Voters 500

    Free covers up to 500 voters — the people who vote on your boards and receive status and release emails. Need more? That is the paid tier.

         $0.00
  • Roadmaps ∞

    Publish as many roadmaps as you need.

         $0.00
  • Changelog posts ∞

    Post as many release notes as you ship.

         $0.00
  • Sync from 7 trackers ∞

    Tasks come in from Jira, Linear, GitHub, Asana, ClickUp, Trello, YouTrack (Jira Cloud and Server), with no cap.

         $0.00
  • AI product assistant* your AI

    Start in the built-in AI chat with the initial $3 AI token credit on DeepSeek V4 (as of Sep 30, 2026, subject to change). BYOK configures the organization’s Ducalis-native AI. An external client supplies its own model access and connects through cloud MCP with OAuth; the organization key remains independent.

         $0.00

Total / month$0.00

Feedback → release

What does each free plan give your feedback workflow?

Feature DucalisSleekplanJira Product
Discovery		Feature
base		Canny FrillairfocusAha!Launch
Notes		Product
board
Feedback widget

An embeddable widget where users send and vote on ideas inside your product.

 ✓ ✓

JavaScript SDK and the feedback board are included on Free.

 		✗

No customer-facing widget. The Chrome extension only captures ideas for your team, votes come from colleagues.

 		✗

Widgets start on Growth.

 		✓ No free plan No free plan No free plan No free plan No free plan
Prioritization

Scoring ideas against criteria.

 ✓

RICE, WSJF and custom scoring templates.

 		✗

Impact score starts on Starter. Custom impact score is on Business.

 		✓

Custom fields and formulas for RICE-style scoring. Internal team only.

 		✗

Prioritization module is Enterprise only.

 		✗

Votes and statuses only. Scoring needs Pro.
Roadmap

A roadmap you can share.

 ✓ ✗

Roadmap starts on Starter.

 		◆

Internal views only. Published views start on Standard.

 		◆

1 roadmap on Free.

 		✓

Included on every plan.
Changelog

A public page with your release notes.

 ✓ ✓

A public changelog page is included on Free.

 		✗

No changelog or release notes module.

 		✗

Changelog page starts on Growth.

 		✓
Changelog widget

An in-app "what is new" widget that shows release notes inside your product.

 ✓ ✓

In-app announcements are included on Free (1,000 views a month).

 		✗

No changelog module, so no widget.

 		✗

Starts on Growth.

 		✓
Changelog email

Emails release notes to your subscribers.

 ✓

Release notes are emailed to your voters and subscribers. Free covers up to 500 voters.

 		✓

Up to 500 emails a month on Free.

 		✗

No changelog module, so no emails.

 		✗

Starts on Growth.

 		✗

Changelog emails start on Pro.
Tracker sync

Tasks flow in from your issue tracker.

 ✓

Jira Cloud and Server, Linear, GitHub, Asana, ClickUp, Trello and YouTrack. One-way: tasks come in from the tracker, back-sync is paid.

 		✗

Integrations (Jira, GitHub, Slack, Zapier, Intercom), API and webhooks start on Starter.

 		◆

Jira only, built in: ideas link to Jira issues. No Linear, GitHub or other trackers.

 		✗

Integrations start on Growth.

 		✗

Tracker integrations start on Pro.
AI

Built-in AI on the Free plan.

 ✓

New accounts start with $3 of AI tokens. Organization BYOK configures native AI; a compatible external client supplies its own model access and connects through cloud MCP with OAuth.

 		✗

No AI on Free. Sleek Intelligence credits (1,000) start on Starter at $13 a month.

 		✗

Built-in Rovo AI is a Premium writing assistant in the idea editor. An external agent can connect over MCP, but nothing runs inside JPD on Free.

 		✗

AI is not supported on Free.

 		◆

Autopilot only captures feedback from support and sales tools.
MCP server

Lets your AI agent (Claude Code, Cursor, Codex) read and write the backlog.

 ✓

Connect a compatible remote MCP client using OAuth browser authorization. Model access and organization BYOK are separate.

 		◆

Hosted MCP server works on Free for feedback, changelog, comments, tags, surveys, votes and users. The Documents tools are not available on Free.

 		◆

Atlassian Rovo MCP works on any plan (500 calls an hour on Free). An agent can read, create and edit ideas. Insights and roadmap views are not available over MCP. Context-search calls use Rovo credits, billed beyond the allowance from Dec 3, 2026.

 		✗

Growth and up.

 		✗

Paid plans only.
Team members

How many people can manage the tool on Free.

 ∞

Unlimited admins. Members and viewers are on Business.

 		1

1 admin. The Free workspace has no extra team seats; Starter has 3, Business 10.

 		3

3 creators. Contributors are unlimited but internal only and need an Atlassian account.

 		1

1 seat.

 		5

5 managers (owners and managers).
AI features start at

The cheapest plan that gives one team tracker sync, MCP and built-in AI together. Monthly price, billed yearly, checked 2026-09-30. Hover a price for the plan and seat details.

 $0*

Free plan. New accounts start with $3 of AI tokens. Continue native AI with organization BYOK, or use an external client’s model access through OAuth cloud MCP.

 		$13

Starter plan: $13 a month billed yearly. 3 seats, 1,000 AI credits and integrations.

 		$25

Premium: $25 per creator a month, adds Rovo AI in the idea editor. From Dec 3, 2026 Atlassian bills extra Rovo credit usage on top.

 		$29

Growth plan: $29 per seat a month billed yearly. Adds MCP, API and tracker integrations.

 		$79

Pro plan: $79 a month billed yearly, 100 tracked users. MCP and tracker integrations start here.

 		$49

Business plan, $49 a month flat. The MCP server is read-only and AI is limited to an extension that drafts ideas from tickets.

 		~$59

Professional plan: about $59 per editor a month billed yearly (from the airfocus blog, the pricing page says request pricing). Includes MCP and an AI agent.

 		$59

Roadmaps Premium: $59 per user a month billed yearly. Includes the MCP server and Elle AI.

 		$249

Growth plan: $249 a month billed yearly, 2 users. Includes the MCP server and an AI writer.

 		$295

Business plan: $59 per maker a month billed yearly, minimum 5 makers. Includes MCP, Jira sync and 500 AI credits per maker.
We compare free plans for the feedback-to-release workflow: feedback, prioritization, roadmap, changelog, tracker sync, AI and MCP. The last row shows the price at which AI features start. Source: each platform's official website, checked on Sep 30, 2026.
* New accounts start with $3 of AI tokens on DeepSeek V4 (as of Sep 30, 2026, subject to change); continue native AI with organization BYOK, or use an external client’s model access through OAuth cloud MCP. Connecting the client does not replace BYOK.

Explore the feedback-to-release workflow

Follow a practical playbook before choosing how to collect requests, prioritize work and share a release.

A note from a co-founder

Can customer feedback management start at $0?

Yes. And you already know products that work this way.

Vercel

Hobby plan: deploy personal projects at $0. Commercial use and teams move to Pro.

, PostHog

A free monthly analytics allowance at $0, no card. You pay when you grow past it.

, Neon

Free Postgres with 100 projects and no card (checked 14 Oct 2026). Cheap for them to run, useful from day one.

, Sentry

Developer plan at $0 for small projects. Teams and seats are paid.

, Supabase

A real database, auth and storage at $0. Scale up when the project takes off.

, Resend

Send email from a free plan, no card needed. Pay when your volume grows.

 and many more give you serious results from the first minute, for free, and an agent sets them up in minutes. In the AI era, that is the standard. (Their plans change; what each one offers was last checked on 14 Oct 2026.)

We took the same path with the free plan of Ducalis. It connects feedback collection, prioritization, roadmaps and release updates. Start in the built-in AI chat, bring your own supported model key, or work with your existing assistant through cloud MCP.

We want Ducalis to be your first thought when customer feedback needs to become real product work—from the first request to the release update. Use everything the free plan gives you and get real value at $0.

When you're ready to take that work to a new level, the pricing grows fairly with your business, in step with the value Ducalis brings to it.

Vit, co-founder at Ducalis

Good luck building great products! — Vit

Vit, co-founder at Ducalis

Start turning feedback into your next release.

Start free ↵

No credit card required