Prioritization template · 1 min read
RHiNO Effect: When a Sales Opportunity Overrides Priorities
Criteria
Really High-value New Opportunity—a sales-person with a customer deal for an unplanned feature insisting re-allocating resources to build what’s required to win the deal.
Results:
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Ignored strategy and roadmap.
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Resources allocated to serve a single customer.
Two ways to handle:
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Compare the opportunity cost and value, and argue against signing the deal if you have customer insight supporting the roadmap.
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Adjust the roadmap if the opportunity includes features you already had planned for later in the year.
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